She empathizes with it, and went as far as to tell me I should "want" Creative Cloud. She has instead publicly stated her allegiance and support for a billion dollar company’s marketing strategy. Her job is to lead our university and support students seeking higher education. The only public announcement that was made offered no details on how they would support us at all, let alone defend our consumer rights.ĩ.) AAU’s acting director, Sue Rowley, is publicly telling student reps that we, the students, need to support Adobe’s financial model. They will not prove the terms of the licensing contract with Adobe either. In fact I have, in writing, from customer support at Adobe, that no such document exists to prove the time limitation of my software - because there isn't such language anywhere.Ĩ.) AAU will not produce any documentation to support their position to force the adoption of Creative Cloud for current,or past students. They will not produce any documentation or make any public announcements. Again, written, documented proof.ħ.) Adobe will not show us proof that the cancellations were valid. This makes the claim of ignorance absurd, and insulting to all involved.Ħ.) The licenses installed on our computers make no reference to our software being time limited, revocable, or even student editions. It is self-evident and their joint campaign took preparation, well before the theft of our software, and subsequent push towards adopting the very product on the advertisements. AAU and Adobe are in a public business relationship. This joint campaign was organized months before the cancellations took place. I personally find this highly suspicious given the well-orchestrated plan to support Adobe in an advertising campaign, using AAU student work, and AAU real estate. Therefore while Adobe blames AAU squarely, AAU is claiming complete and total ignorance. We have a plethora of sources for this claim.,ĥ.) The acting school director of AAU told me, Sarah Ryan, directly, that she had “no previous knowledge this would happen.” She even went on to claim “shock” at the turn of events. Many, in desperation to keep their jobs, were forced to pay the ransom and join Creative Cloud against their personal will.Ĥ.) Adobe blames AAU for the cancellations, with no details as to why, except for a clear direction to only contact AAU about the issue as they will not assist us or explain their reasoning. There was no warning, and no one was prepared to endure the changes or impending costs associated with the theft. In fact, we have several sources for this claim, and it is not in dispute.Ģ.) We were given stand-alone, non-subscription based software, which appears to be the last possible independent version of Adobe’s software suite.ģ.) License cancellation began in June 2014, occurring in waves, with the largest set of cancellations (and presumed final batch) occurring around August 3rd, 2014. We have documented proof that we were told, in writing, that these licenses would never expire and all forms of professional and student work were permitted. Before the big announcement about our licenses, which is supposedly happening today, I wanted to do a recap of facts that we have gathered over the last three weeks so we can easily review our position as a group.ġ.) Between May 2012 and August 2014, the Academy of Art University granted students permanent licenses, for CS6 Master Collection.
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